protecting your data and privacy
We care about your privacy
Copyright and Intellectual Property
© 2025 AuditBot Ltd. All rights reserved.
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of AuditBot Ltd or its content suppliers and is protected by United Kingdom and international copyright laws.
The AuditBot name, logo, and related trademarks are registered trademarks of AuditBot Ltd in the United Kingdom and other countries.
Unauthorised use, reproduction, modification, distribution, or duplication of any content on this site is strictly prohibited and may result in legal action.
For enquiries regarding the use of our copyrighted material or trademarks, please contact us at [email protected].
Privacy & Data Use Policy
AuditBot Limited (“AuditBot”, “we”, “our”, “us”) is committed to protecting your personal data and using it responsibly. This Data Use Policy explains how we collect, use, store, and share information when you use our website, products, and services. AuditBot is a UK-based company and processes data solely within the UK for UK customers.
Information We Collect
We may collect the following types of information:
- Personal Information – such as your name, email address, phone number, job title, and company details when you contact us, register for an account, or use our services.
- Account & Service Data – login details, usage logs, support requests, and documents uploaded to AuditBot.
- Payment Information – billing details required to process transactions (handled via secure third-party payment providers; we do not store card details).
- Technical Information – IP address, browser type, device details, and cookies to support website functionality and security.
How We Use Your Information
We use data for the following purposes:
- To provide, operate, and support the AuditBot platform.
- To respond to enquiries, support requests, and service issues.
- To manage contracts, billing, and account administration.
- To improve our services, including analytics and troubleshooting.
- To meet our legal, regulatory, and security obligations.
- To send you service updates and (where you have consented) marketing communications.
- We do not sell personal data to third parties.
Legal Basis for Processing
We process personal data under the following UK GDPR bases:
- Contractual necessity – to deliver our services to you.
- Legitimate interests – to maintain and improve our services, ensure security, and communicate with customers.
- Legal obligations – to comply with UK law, including financial and tax requirements.
- Consent – for optional communications, such as marketing emails (you may withdraw at any time).
Data Sharing and Disclosure
We may share your data only with:
- Service providers – trusted third parties (e.g., Microsoft Azure, Zoho, and other UK/EU-based providers) that host or support our systems
- Professional advisors – auditors, legal, or financial consultants where required.
- Regulatory authorities – if required by law or in response to legal requests.
All third-party providers are bound by contracts that require them to protect your data in line with UK GDPR.
Data Storage & Security
All customer data is hosted in secure UK-based or UK-compliant cloud environments (Microsoft Azure, Zoho).
Confidential and restricted data is encrypted at rest and in transit.
Access is limited to authorised personnel with a business need.
Operational, security, and backup controls are in place to ensure data integrity and recoverability
International Data Transfers
We primarily process data within the UK. However, if we transfer data outside the UK, we implement appropriate safeguards to ensure your data is protected in compliance with UK GDPR.
Data Retention
We retain personal data only for as long as necessary:
- While you have an active account or contract with us.
- To comply with legal, regulatory, or contractual obligations.
- To resolve disputes or enforce agreements.
When data is no longer required, it is securely deleted or anonymised in line with our Data Management Policy
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments and penetration testing
- Access controls and authentication measures
- Employee training on data protection and security
Your Rights Under UK GDPR
You have the right to:
- Access and receive a copy of your personal data
- Rectify any inaccurate or incomplete personal data
- Request erasure of your personal data in certain circumstances
- Restrict or object to the processing of your personal data
- Data portability
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Automated Decision-Making and Profiling
Our AI-powered services may involve automated decision-making and profiling. We implement suitable measures to safeguard your rights and freedoms, including the right to obtain human intervention, express your point of view, and contest decisions made by our AI systems.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes and obtain your consent where required.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at
[email protected] or write to us at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.